On-Site Training

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“Crisis Line, are you safe?" In 2022, there were 129,528 crisis calls to Georgia's certified domestic violence and sexual assault agencies.[1] Providing crisis intervention over the phone is a fundamental skill for advocates serving survivors of domestic violence and sexual assault. Although crisis calls are common, they can be challenging due to heightened emotions of callers in crisis, safety concerns, and the variety and complexity of each survivor’s needs.  No matter if we are new to taking crisis calls, or have been taking them for years, sharpening this advocacy skill is essential to providing the best service to survivors who call our crisis hotlines.

Join us for this interactive, virtual training as we sharpen our advocacy skills.  Topics covered in this training include:

·        Understanding the role of the advocate during a crisis call

·        Overview of crisis intervention techniques useful during crisis calls

·        Safety planning, assessing danger, and referral practices

·        Handling challenging crisis calls

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Date & Time

Event Date(s): 10/16/2024 - 10/16/2024

Event Time(s): 9:00 AM - 11:00 AM

Credits: 2 Hours

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Location

Zoom

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Speaker Information

Jennifer Lyon, Director of Training and Capacity Building and Trish Hardy, Director of Capacity and Technical Assistance

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Intended Audience

Advocates, program staff, and volunteers answering crisis hotlines at GA's certified domestic violence agencies and community based programs.